About Us - Buy Custom Medals Online

About CustomMedals Co.uk

CustomMedals Co.uk is a sub-site of GS-JJ and BPS with over two
decades of medal manufacturing history. As a global company,
we have offices and wholly-owned professional manufacturers in
multiple countries.
Over the years, we have maintained a spirit of innovation
to improve our medal manufacturing process; putting our customers
first and keeping 100% customer satisfaction.

Build A World-class Quick Customization Gift Company.

● Our Mission — Let every customization be treasured by the world
● Our Vision — To become the global leader in customized gifts
● Our Values — User first & Quick response & Responsibility & Value innovation & Integrated collaboration

Swift R&D

The AI-optimized design process can reduce design time by 80% and save 40% of engineering resources, enabling you to obtain the artwork in as fast as 2-3 hours.
Rapid Product Innovation

Artificial intelligence-driven product development can increase product iteration speed by 30-50%, ensuring that our products are always at the forefront of the industry.
Fast Customer Service

Our 24/7 customer support team is dedicated to resolving your issues quickly, with a first contact resolution (FCR) rate of 74%.
Speedy Production

While typical production times in the industry are 1 to 3 business days, we can produce your designs in as little as 24 hours.
Customer Satisfaction

Our service is highly rated on Google with a 4.9/5 score, and an impressive 95% of our customers have awarded us a perfect five stars for our swift service. This clearly demonstrates that our service is both fast and highly satisfying to our customers.
Efficient Management

Since implementing our de-formalistic management practices and streamlined execution strategies, we have witnessed a significant and measurable improvement in operational efficiency.

●

Find us:

Address: 7 Tunbridge Court, Bottisham, Cambridge, CB25 9TU

OFFICE HOURS: Monday - Friday 8:30 AM to 5:30 PM Pacific Time (PT)

LIVE CHAT:24 hours Monday through Friday

Services We Can Provide

100% customer satisfaction

For years, we have consistently maintained with
100% customer satisfaction and can be trusted.

Free & fast shipping

Free worldwide shipping with as fast as 2-day
delivery and no limit on quantities.

One-stop service

With 20+ years of manufacturing experience,
our team can make your order simple & fast.

Free proof delivered via email

Upon completion of the design, we will send you
confirmation of the artwork via email.

Multiple tests before shipping

Products undergo more than a dozen factory
inspections before shipment to ensure quality.

Unlimited revisions until satisfied

Unlimited revisions of artwork designed by our
designers until the customer becomes satisfied.

56K+ 5-star ratings

10 years 5-star ratings

Out of 5.0

5 ★

(56431)4 ★

(2236)3 ★

(208)2 ★

(38)1 ★

(44)

5 Out of 5.0 Overall Rating

58,000+ reviews

Joseph Paulis

06-19-26

This has been an amazing experience!!!!! This company is on point.

JANELLE BRICE

06-19-26

I worked with Zoey and it was an amazing experience. Very helpful, punctual and professional. Definitely deserves a raise in sending me over my proof and all making sure I was happy with production.

David

06-19-26

Leah was awesome to work with. She provided great customer service, was very patient throughout the entire process, answered all of my questions, and created multiple mock-ups for me until we were finally ready to move forward with the purchase. What stood out most was that she did not just send mock-ups - she also took the time to explain why certain options would or would not work and provided thoughtful recommendations along the way. That guidance made the process much easier and gave me confidence in the final decision. I would definitely recommend this company, and I highly recommend asking for Leah. She will take care of you and make sure you get what you need. If they do not already have exactly what you are looking for, she will do everything she can to help make it happen.

Oswaldo Martinez

06-19-26

Taina was great!

Dan Michael Canta

06-19-26

I recently placed an order for custom patches with GS-JJ, and I wanted to recognize the excellent customer service I received from Jessica”Sales Coordinator”. From the moment I started the ordering process, she was incredibly helpful, professional, and responsive. She answered all of my questions promptly and made sure I understood each step of the process. Jessica went above and beyond to ensure my design was exactly how I wanted it. She provided a photo of the patch for review and carefully addressed any concerns or requests I had. Her attention to detail and willingness to help made the entire experience smooth and stress-free. Although I have not yet received my patches, I am already very impressed with the level of service Jessica has provided. Her patience, clear communication, and dedication to customer satisfaction have given me great confidence in my order. Thank you, Jessica, for your outstanding support and for making this such a positive experience.

Michael Hefner

06-19-26

so far everything has been great, awesome customer service from my representative Sienna! every step and change that i requested has been quick and understanding and patient.

Mattie

06-19-26

Amazing service. There is no better company to work with. From start to end; designing, editing, production updates, final product, and after care. The price is unbeatable as well. I am ordering more products right now.

James Smith

06-19-26

Really impressed by quality of the product, speed of production and communication from the staff.

Maurice Cochee

06-19-26

Great company to work with.

06-19-26

Thanks!!!

Assurance from CustomMedals Co.uk

CustomMedals Co.uk guarantees the quality of all products to maximize customer protection. If you have any dissatisfaction with the product, our 24h online customer service staff will do their best to solve the problem until you are satisfied.